Wholesale FAQs

Wholesale pricing is available to specific businesses.
To qualify for wholesale pricing, you must be in one of the industries listed below:

– Printer

– Embroiderer

– Merchandise

– Uniform

– Promotional

1. 1. Click 'CREATE AN ACCOUNT' in top right hand corner.
2. 2. Complete the application form
3. 3. A login for our website will be created automatically (with default, retail pricing) – An account manager will review your pricing eligibility and be touch within 24 hours
4.  

For entry-level wholesale accounts, we expect upwards of $1000 AUD per month. Account pricing is re-evaluated at the start of each financial year.

A 3-month consecutive spend of $2,000.00 on cash on delivery terms (COD) is required to apply for a credit account.

Contact support@ascolour.com.au for a credit application once you have met this requirement.

Each product page has bulk pricing rates listed.

These bulks rates apply to a single style and can be split over multiple sizes and colours.

If you are looking to have product branded we recommend speaking to your local printer/embroider, merchandise, uniform or promotional supplier to arrange fulfilment and decoration.

If you need a recommendation, you can find a company to assist on our Printers / Embroiders page.

Depending on your intention with the garments, you have two options:

1. 1. For garments intended for remain blank, you can order using the bulk rates on each product page.
2. 2. For garments intended to be decorated, talk to your local decorator or touch base with our Recommended Printers / Embroiders page and they can take care of the fulfilment and decoration. Typically, this a more cost-effective solution for MOST customers.

Wholesale customer pricing is based on spend per New Zealand Financial Year (1^st April – 31^st March)

You will be contacted and your pricing will be adjusted as you qualify for the next price tier.

To find out your status and required spend to reach the next tier please contact our customer support team on support@ascolour.com.au

Yes, our stores can assist with bulk ordering, however, due to capacity in store bulk orders will be shipped from our Melbourne warehouse.

Free freight is applied to orders placed in store with our retail staff.

Tip: are you decorating the garments? If so, speak to your local decorator or touch base with our Recommended Printers / Embroiders and they can take care of the fulfilment and decoration. Typically, this a more cost-effective solution for MOST customers.

Yes, for companies that are eligible for wholesale pricing.

To qualify for wholesale pricing, you must be in one of the industries listed below:

– Printer

– Embroiderer

– Merchandise

– Uniform

– Promotional

Stock levels/inventory displayed online are live.

You can view levels on our bulk order grid which is displayed at the bottom of each product page. This is available on desktops only.

You will receive a 'QTY. EXCEEDED' message if the stock required is unavailable.

For large orders and stock checks exceeding the max displayed, please contact support@ascolour.com.au

No, stock is not held/secured until your order has been submitted.

If the order is not paid for at checkout, your stock hold and order will be removed from the system after 7 business days.

Paid or credit approved orders placed before 12pm we will aim to have dispatched on the same-day.

Please note, this is not guaranteed.

No, at AS Colour we have no minimums!

Samples are to be purchased like normal orders.

You can return the samples if unworn and in resalable condition. Please see our Returns page.

Our recommendation is to view or try our products in store.

Find locations on our Stores page.

No, however, you can register to be notified by e-mail when the stock arrives.

Due to the quick processing of our orders, there is a small window to cancel or change orders.

Please call us on (03) 8677 5850 if you need to cancel or make an adjustment.

If we are unable to cancel the order in time it can be returned, please see our Returns page.

If the adjustments to your order are unable to be made, you can return the unwanted products and you will need to place a second order with an additional deliver charge for the extra garments.

No, orders cannot be saved.

All returns information can be found on Returns page

Tracking links are e-mailed with your invoice once dispatched.

Alternatively, you can find your tracking link on our website:

1. Click ACCOUNT top right hand corner of our website.
2. Click MY ORDERS
3. Tracking link will be available next to your order number.

Yes, for customers on EOM 30 day credit terms and delivery address is in the Melbourne metropolitan area.

This is an additional charge and covered by the customer.

Unfortunately, we are unable to combine multiple orders to be sent as one order. All orders that are placed through the website will go out with individual tracking links.

Yes, we have warehouses and stock available in the countries listed below:

Australia – www.ascolour.com.au

United Kingdom – www.ascolour.co.uk (Also services most of Europe)

United States of America – www.ascolour.com (Also services Canada)

For deliveries outside these regions we can fulfil most Asia Pacific countries from our NZ warehouse – www.ascolour.co.nz.

No, all wholesale orders need to be placed via the website and dispatched from our warehouse directly to you or your chosen decorator.

No, we don’t offer click and collect.

Our stores can assist with bulk ordering, however, due to stock availability/capacity in store our staff will help you to place any bulk orders online which will be shipped from our Melbourne warehouse.

Free freight is applied to orders placed in store with our retail staff.

Tip: are you decorating the garments? If so, speak to your local decorator or touch base with our Recommended Printers / Embroiders and they can take care of the fulfilment and decoration. Typically, this a more cost-effective solution for MOST customers.

No, only retail or retail bulk pricing is available in-store.

We manufacture our products in Bangladesh, China and Vietnam.

The majority of our cotton products (t-shirts, singlets etc) are made in Bangladesh. The majority of our fleece and acccessories are manufactured in China and Vietnam.

To be featured on the AS Colour printers page there is a minimum spend per financial year requirement:

Metropolitan - $200K +
Rural - $150K +

While we supply the garments for branding, we are unable to supply you any printing costs. The best suggestion would be to reach out to your local decorator or make contact with one of our Recomended Printers & Embroideries page.

Yes, please visit our Stores page for additional information including maps, addresses and hours.